If it works for our customers, our company and our carriers… it’s a done deal
It starts with satisfying our customer, but to sustain our ability to serve, it needs to make sense for our company and the carriers we partner with. This holistic approach has allowed us to build strong relationships between the 3 key stake holders in each shipment delivered. See details below:
Customer
- Each customer is cared for by a professional Account Manager who is fully trained in all aspects of transportation to meet your needs
- Each customer is provided a personal Customer Service Representative who becomes a direct extension of your organization
- Monitoring the progress of your shipment and keeping you informed every step of the way
- Each order is handled by our team of experienced and dedicated dispatchers who ensure the proper equipment is used to meet your service specifications
- At Starship, our satisfaction is met when our customers are totally satisfied
Company
- Founded in 1988, Starship has become a key service provider in the transportation industry
- At Starship, offering the highest level of quality, responsive service is more than a goal... it's our mission
- Keeping abreast of our customer's needs, Starship offers premium insurance protection of your goods
- Communication is of utmost importance at Starship. Using cutting-edge technology, Starship is able to provide fast, easy and accurate information to our customers
Carrier
- With a carrier base broad enough to service all points in North America, Starship is able to handle shipments from 1 skid to a Truckload
- Partnering with our carriers ensures that our customers’ shipments move safely and in a timely fashion
- On time performance is a critical factor when selecting a carrier to service our customers
- Current operating authorities and insurance are just a few things we monitor prior to selecting a carrier to be part of the Starship team
